Doesn't it feel amazing to have the voice of the customer heard! As consumers, we no longer need to sit back and put up with lousy service. We can just tell the world.
One easy way to do that is to simply take your business elsewhere. I posted a process for doing that in my article titled "Spend Your Money Where The Service Is". If you missed it, go read it now.
Now Richard Levey from Directmag.com is proposing a "National Switch Day" in is post at CRM News! He suggests that we declare a specific day - and on that day we dump every service provider who doesn't deserve our business. What a brilliant idea! Go read his article! Here
Update: Richard's article mentioned above was based on his previous article titled "All I Really Need To Know About CRM I Learned In Kindergarten". Go take a look!
Let me ask you this...Have you taken back your consumer power yet? If not, what are you waiting for? Talk to me!
Hat Tip to Marie Palma at Customers Are Always
Recent Comments